About
Your Local Tech Expert
Hi — I'm the technician behind The IT Neighbor. I've been fixing computers and networks for over 10 years, and I built this business to give West LA residents and businesses a reliable, honest alternative to big-box repair shops.
I cover Marina Del Rey, Santa Monica, El Segundo, Culver City, Venice, and Playa Del Rey. When you call or submit a ticket, you're talking directly to the technician who will show up at your door — no dispatchers, no runaround.
My goal is simple: fix your problem, explain what happened, and make sure it doesn't happen again. I don't upsell parts you don't need. I give you an honest assessment and a fair price.
Values
Honest Diagnosis
I tell you exactly what's wrong — even if it means recommending a cheaper fix.
Plain Language
No jargon. I explain what happened and what I did in terms you'll understand.
Respects Your Time
I show up when I say I will, finish quickly, and don't drag out repairs.
Privacy First
I never access files beyond what's needed, and I never store your passwords.
FAQ
Common Questions
How much does computer repair cost in West LA?
Diagnostics are free when you proceed with repair. Most repairs range from $79–$249. We give you an upfront quote with no obligation before any work begins.
Can you come to my home or office?
Yes — on-site service is our specialty. We cover Marina Del Rey, Santa Monica, El Segundo, Culver City, Venice, and Playa Del Rey. Most on-site visits happen the same day.
Do you also offer remote computer repair?
Absolutely. Many software issues, virus removals, and system tune-ups can be done remotely via secure screen sharing — no visit needed, lower cost, faster resolution.
Do you fix Macs and iPhones?
We service all Mac hardware and macOS software. For iPhones, we focus on software issues and data recovery — physical screen repairs are best done by an Apple authorized service center.
What if my computer can't be fixed?
You only pay for diagnostics (which is waived with any repair). If your machine can't be saved, we'll help you recover your data and advise on replacement options.
Do you work with small businesses?
Yes. We support small businesses throughout West LA with network setup, workstation maintenance, cybersecurity, and ongoing IT support.